Privacy Policy
GOLUMINA Studio Inc. respect your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you visit our storefront or place a backorder.
1. Information We Collect
We collect personal data that you provide directly to us when placing a backorder, submitting contact forms, or communicating with us. This includes:
- Identity Data: First name, last name.
- Contact Data: Email address, shipping address, city, ZIP code, phone number.
- Transaction Data: Product selection, quantities, backorder IDs.
- Technical Data: IP address, browser type, device details, and site usage behavior collected via cookies and tracking tags.
2. How We Use Your Information
We use your personal data to manage our storefront and fulfill backorder services:
- To queue and process your priority backorder.
- To email backorder updates, backorder confirmations, and shipping invoices.
- To respond to customer support inquiries and requests.
- To optimize our website performance, layout, and ad campaigns via Google Ads tracking tags.
3. Third-Party Sharing
We do not sell or trade your personal data. We share details only with trusted service providers necessary for operating our backorder and fulfillment:
- Formspree: Submission service hosting backorder inputs.
- Zendrop: Logistics provider handling order fulfillment upon invoice payment.
- Google Tag Manager / Google Ads: Analytical and conversion tracking codes.
4. Data Security
We use industry-standard encryption protocols (SSL/TLS) to safeguard your data transmissions. No credit card information is collected or processed during the backorder phase, eliminating transaction security risks.
5. Your Rights (GDPR & CCPA)
Depending on your location, you hold the right to access the personal data we store, request correction of errors, or demand complete deletion of your records. To invoke these rights, please contact us at hello@golumina.shop.